Setting up your email
Your GrafMails mailbox works in any browser and in every standard mail app — iPhone, Android, Apple Mail, Outlook, Thunderbird. Use webmail for zero setup, or the IMAP/SMTP settings below to connect an app.
Option 1 — Webmail (no setup)
Just open grafmails.com/webmail and sign in with your full email address and password. Nothing to install.
Option 2 — IMAP / SMTP settings
Add your mailbox to any mail app with these settings. Use your full email address as the username (for example [email protected]) and your mailbox password. We recommend the SSL/TLS settings.
- Username = full email address
- Authentication required
- SSL/TLS recommended
| Service | Server | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | mail.grafmails.com | 993 | SSL/TLS |
| Outgoing (SMTP) | mail.grafmails.com | 465 | SSL/TLS |
| Incoming (POP3) optional | mail.grafmails.com | 995 | SSL/TLS |
| Service | Server | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | mail.grafclouds.com | 143 | STARTTLS |
| Outgoing (SMTP) | mail.grafclouds.com | 587 | STARTTLS |
Quick steps by app
- iPhone / iPad: Settings → Mail → Accounts → Add Account → Other → Add Mail Account. Enter your name, full email and password, then fill IMAP incoming and SMTP outgoing with the values above.
- Android (Gmail app): Gmail → menu → Settings → Add account → Other → enter your email → "Personal (IMAP)" → password → set incoming/outgoing servers as above.
- Apple Mail (Mac): Mail → Settings → Accounts → + → Other Mail Account → enter details; when it can't auto-detect, enter the servers above manually.
- Outlook: File → Add Account → your email → Advanced/"Let me set up manually" → IMAP → fill the servers and ports above.
- Thunderbird: Account Settings → Account Actions → Add Mail Account → enter details → Configure manually → set IMAP/SMTP as above.
Trouble signing in?
- Use your whole email address as the username, not just the part before the @.
- Make sure outgoing (SMTP) has authentication turned on with the same username and password.
- If SSL/TLS won't connect on your network, try the STARTTLS settings instead.
Using your own domain — DNS records
To host a whole domain on GrafMails, point it to us with the DNS records below. The values shown are the live configuration for grafmails.com; use the same pattern for your own domain. Every record except MX is added as "DNS only" (not proxied).
| Type | Host / Name | Value |
|---|---|---|
| MX | @ | mail.grafclouds.com · priority 0 (incoming mail) |
| CNAME | mail | mail-grafclouds-6e402210867ae918.elb.eu-central-1.amazonaws.com (IMAP/SMTP/POP access) |
| CNAME | autodiscover | mail.grafmails.com (Outlook auto-config) |
| TXT (SPF) | @ | v=spf1 mx a:mail.grafclouds.com -all |
| TXT (DMARC) | _dmarc | v=DMARC1; p=quarantine; rua=mailto:[email protected] |
| TXT (DKIM) | 6E66BE80-7B0A-11F1-8778-0A6F05E62E26._domainkey | see full value below |
DKIM record value (host 6E66BE80-7B0A-11F1-8778-0A6F05E62E26._domainkey) :
v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAxwcGZ6scGMrJJoiD1vpwbq/dDpvegU2dcLC80iU16qrGVLAAmObeG8wDCpgMpBzEpzCKYL9V2vfrG5Rxt43SHrmcjObPfJgvHlQKboGLwoOUGOAN7Nzk4ywha7dVgRWfrvcItx8ujt3BoSlYqHsXUuESnuvs8OojxBY6crYb31ZgdFTw3/YfAE3kOfka4amye12ZVvAZ20G9TaKM7dQ/YIhk3JxynVN0D5ujgUUvtNvckmXeTk7uiIv8T1Tv0uCPZgcWX/2QwixaRAZnlATRb7CYmLImZKjRBzm1+xnsjTzfSZPuGQZZC4yUkK49aAZuICdcP5ySdi2ND1oviudeDwIDAQABDKIM keys are unique to each domain — we generate yours at setup. Mail is received by our servers on mail.grafclouds.com and served to your apps over TLS on mail.grafmails.com.
Auto-configuration (optional)
Add these SRV records so Apple Mail, iOS, Thunderbird and other clients can set the account up automatically (Outlook still needs manual setup).
| Type | Name | Value (priority weight port target) |
|---|---|---|
| SRV | _imaps._tcp | 0 1 993 mail.grafmails.com |
| SRV | _submissions._tcp | 0 1 465 mail.grafmails.com |
| SRV | _pop3s._tcp | 0 1 995 mail.grafmails.com |